When will my subscription renew ?
For the quarterly payment option, you will be charged once every 3 months from the start of your subscription. Example: Subscription starts September 3rd. The first payment will be September 3rd. Subsequent charges will be assessed December 3rd, March 3rd, June 3rd, etc until your child ages out or you cancel subscription.
For the annual payment option, you will be charged once a year from the start of your subscription. Example: Subscription starts September 3rd 2020. The first payment of $200 will be charged on September 3rd. Subsequent charges will be assessed September 3rd 2021 and September 3rd 2022.
When will my order ship?
The Bebi Box ships quarterly; March 15th, June 15th, September 15th and December 15th for both the subscription and gift purchases.
How do I find out what toys will be in my box?
We don't typically advertise the items in the box as they are subject to change. Feel free to email us at email@example.com if you're curious.
What if I just want to purchase one box instead of subscribing?
Use our 'Gift' option to try it out.
What happens after my child receives the final box at age 3?
Your subscription will be auto-cancelled.
How can I cancel my subscription?
We would hate to see you go, consider pausing your subscription instead. You can log into your account to pause or cancel your subscription. Subscriptions must be paused or canceled prior to the renewal date to avoid charges.
Can I return my box?
At this time we do not accept returns. Please let us know if there are any issues with the items received and we will rectify any problems to the best of our ability.